Privacy Policy — Verlan Mobile

Last updated: 20 August 2026

Plain-English summary: we're an independent advisory service operated by Corvan Mobile, we don't take payments on this site, and we only use your details to help answer the call you make to us. Full detail below.

1. Who we are

Verlan Mobile (verlanmobile.online) is an independent UK mobile SIM comparison and advisory website operated by Corvan Mobile ("Corvan Mobile", "we", "us", "our"). This policy explains what information we collect when you use this website or call our advisory line, and how we use it.

2. What information we collect

Because this site is built around a phone-based advisory service rather than online sign-up forms, we collect very little personal information directly through the website itself. Information we may collect includes:

Call data: if you call the advertised phone number, standard call metadata (such as the calling number, call time, and call duration) may be recorded by our telephony provider for quality, training and record-keeping purposes.
Call content: details you choose to share on a call, such as your general usage habits, so that our advisor can suggest a suitable SIM tier. We do not ask for or record full payment card details on these calls.
Email correspondence: if you write to us at the email address listed on our Contact page, we keep that correspondence to respond to you.
Basic technical data: standard, non-identifying server logs (such as page requests and approximate browser type) generated automatically by visiting the website, used only for security and performance monitoring.

3. What we do not collect

We do not operate an online checkout, so we do not collect payment card numbers through this website.
We do not require account creation or login to browse this website.
We do not knowingly collect information from children.

4. How we use your information

To provide the advisory conversation you requested when you call us.
To respond to written enquiries sent to our contact email.
To maintain records for quality assurance, staff training, and dispute resolution.
To keep the website secure and functioning correctly.

We do not use your call or contact information for automated marketing calls or texts, and we do not sell your personal information to third parties.

5. Legal basis for processing (UK GDPR)

Where UK data protection law applies, we rely on the following legal bases: performance of a request you make when you call or email us (taking steps at your request), our legitimate interests in running and securing this advisory service, and, where relevant, your consent.

6. Sharing your information

We do not sell personal information. We may share limited information with service providers who help us operate our telephony and email systems, strictly for the purpose of providing those services, and where required by law or to protect our legal rights.

7. How long we keep information

We keep call metadata and correspondence only for as long as reasonably necessary for the purposes described above, after which it is deleted or anonymised in the ordinary course of business.

8. Your rights

Under UK data protection law you may have the right to ask for access to, correction of, or deletion of personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us using the details on our Contact page.

9. Cookies

This website's use of cookies and similar technologies is described separately in our Cookie Policy.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top of this page shows when it was last revised.

11. Contact us

If you have questions about this Privacy Policy or how your information is handled, contact us via the details on our Contact page, or call 0330 059 9418.